Remote Management

Overview

Who Can Benefit From Remote Management?

Whether a small or large, your business can benefitfrom the robust automation capabilities incorporated with our remote management platform. My Net Manager offers comprehensive IT managed services offering through efficient process automation tools, stealth functionality, centralized multivendor antivirus and backup dashboards, and much more.

In a nutshell, My Net Manager can perform any IT support and management task or process that needs to be accomplished remotely, efficiently and non-intrusively. Cutting-edge, native agent technology makes our agent a powerful, feature-rich and widely-sought RMM platform in the current IT market.

Features

My Net Managerandcan offer the following Remote Management Capabilities:

Remote Control

Remotely oversee and manage workstations, servers, routers, printers and other network devices over the Internet without end-user interruption.

IT Asset Management

Compile data, audit and manage workstations, servers, printers, routers and mobile devices. Group by OS, application or location.

Software Deployment

Deploy software and services to one device, a group of devices or to one or multiple locations without business disruption to customers.

Multivendor Backup Management Dashboard

Manage data protection environments from multiple backup and storage vendors and multiple client locations from a central console.

Patch Management

Identify, approve, update or ignore patches and hotfixes for one or multiple devices.

Network Monitoring

Discover, manage and control critical items in your customers’ infrastructure through powerful monitors and scripts.

Help Desk Ticketing

Prioritize help desk requests for quick and efficient remote support to any customer within Windows, Linux or Mac LAN and web-based environments.

UPDATED Mobile Device Management (MDM)

Manage Apple iOS® and Android™ platform mobile devices with easy and secure enrollment, configuring, monitoring and reporting functions. The latest enhancements to LabTech MDM include data plan management, geo-location tracking, ticket creation and screenshot upload capabilities, selective wipe of Apple iOS devices and new MDM reports.

Mac and Linux Agents for Hardware and Software Inventory

Collect and manage hardware and software information from Linux, Mac and Windows operating systems.

Mobile Access

Provide remote support with LabTech Mobile, available for Windows® Mobile 6.5, Android, iPhone and iPad devices.